Don Jones has done information system development and auditing for Arthur Andersen and has owned and operated his own small business. Because he liked swimming in Barton Springs and eating great salsa, he kept returning to the University of Texas at Austin, where he earned three degrees (BA, MBA, PHD). He has enjoyed teaching at the University of Texas, University of Utah, Georgia State University, and Texas Tech University. His research focuses on how people actually use information technology tools (which may be different than the designers intended). He is married with two children. He is very smart and good looking. He knows these things are true because he wrote this himself.